Hi computer lady, I read your columns every week and enjoy them. Could you tell me what is a good antivirus and spyware program to use. I have been having trouble with Norton lately. And I was looking for something else. Hope you can help me. Shirley

Dear Computer Lady, Okay, my Norton license is going to expire in 30 days and I want to install the AVG and the other two software packages you recommend. Should I remove the Norton first or would it be safe to install the AVG and then the two other applications… In other words “What order […]

Dear Computer Lady, I have a working computer to donate. The OS is Windows XP. Another family member had used it. How may I “clean” it so that sensitive “deleted” information cannot be accessed/rejuvenated? Thanks, Elaine

Dear Computer Lady, I uninstalled google toolbar in error. Now I installed it again but it does not have the green check mark beside eadch search to tell me it is a safe site. How do I get this back? Thanks, Jeanne

Dear Computer Lady, I love your column and have learned much. I have Norton AV provided through Comcast. I would like to know if it is still necessary to install Spybot, etc. ? Thank you, Bethany