.Dear Computer Lady, I have been following you for a while and enjoy your responses. Right now I have a problem with AVG. I have been using it for a few years with no problems. About three weeks ago it stopped working. Nothing. Would not even start. I tried installing a new version Would not […]

.Dear Computer Lady, I have reason to believe that someone installed a keylogger on my laptop. I was told by a computer repairman that malware bytes detects those and deletes them but I cannot see where they would find that info. how can I remove a keylogger off of my laptop? Your faithful follower, Julie

.Dear Computer Lady, Just got a new laptop and wondered if I need both AVG (I have the paid version) and a Malware program on my computer. Thank you, Brenda

.Dear Computer Lady, The computer has been taken over by a virus that shows a page that says it is homeland security, which we know it isn’t and it demands three hundred dollars within forty eight hours. He couldn’t shut it down so he unplugged it. It is sitting there while we research how to […]

Dear Computer Lady, Can you tell me the hazards of subscribing to AVG 2014? So far I have been satisfied with my regular AVG Free Scan. I am just wary nowadays that something will be “slipped in” on me when I let down my guard!! (Such as the tool bar they talk about installing!!) Thank […]